pierce moore

SENIOR DEVOPS ENGINEER human-centric infrastructure
Addison, TX · email · github /rex · /in/piercemoore

Summary

Nearly twenty years across software and infrastructure. Currently running ten-plus RKE2 clusters across physical venues for Drive Shack / Puttery, and cleaning up etcd fires when they happen. My mental model of "production" includes the guests, not just the pods.

Platforms are products. On-call humans are users too.

Experience

  1. v13.x 2020 — present
    Senior DevOps Engineer · Drive Shack / Puttery · Dallas, TX

    Joined May 2020 on contract as DevOps Engineer, converted full-time to Senior DevOps Engineer April 2021. Own DevOps, automation, cloud, CI/CD, and venue platform reliability across the org. Built and scaled a multi-venue Kubernetes/Rancher platform, designed company-wide Ansible for Windows and Linux, and led an AWS cleanup that cut spend by roughly 64% without sacrificing reliability.

  2. vol/22 2022 — 2023
    Director of Communications · DFW Curling Club · Farmers Branch, TX

    May 2022 to Nov 2023. Same DevOps posture applied to volunteer communications: make the system understandable, keep people informed, reduce chaos before it becomes work for everyone else.

  3. v12.x 2015 — 2020
    Software Engineer II · Topgolf · Dallas, TX

    Nov 2015 to May 2020. Full-stack engineer on real-time gameplay systems, developer tooling, and venue deployment workflows for 50+ locations. Shipped the Virtual Courses game UI, helped virtualize the venue software stack, and internationalized gameplay across regions.

  4. v11.x 2015
    Platform Engineer · Vinli · Dallas, TX

    Aug to Nov 2015 (4 mos). Platform work on connected-vehicle infrastructure: deploying and scaling a microservices platform, Docker and Kubernetes orchestration, and infrastructure monitoring.

  5. v10.x 2015
    Angular.js Developer · Ristken Software Services · Dallas, TX

    Jun to Jul 2015 (2 mos). Short engagement on the Odyssey team building hybrid mobile apps for iOS and Android with Cordova, Ionic, and Angular.js.

  6. v9.x 2014 — 2015
    Interactive Developer · Sq1 · Dallas, TX

    Oct 2014 to Apr 2015 (7 mos). Second Sq1 stint. Shorter-lifecycle client web work and maintenance/feature additions for existing apps, coordinating delivery across teams to spec and timeline.

  7. v8.x 2014
    Freelance Web Developer · Sq1 · Dallas, TX

    Sep to Oct 2014 (2 mos). Bridge engagement at Sq1 between Youtoo and the Interactive Developer role. Same shorter-lifecycle client work.

  8. v7.x 2014
    Web Developer · 70kft · Dallas, TX

    Aug 2014 (1 mo). One-month contract finishing the software marketplace for Verizon's new consumer cloud platform: Node.js backend endpoints, Angular.js interface elements, and a UX refactor of the existing interface.

  9. v6.x 2014
    Systems Administrator · Youtoo Technologies · Irving, TX

    Feb to Jul 2014 (6 mos). Social-TV company stitching social media and short-form video into live broadcasts. Built Ruby/Rails deployment automation, ran a 50+ node worldwide AWS footprint, and built custom monitoring and alerting in Ruby and Node.

  10. v5.x 2013 — 2014
    Web Developer · Zngine · Irving, TX

    Sep 2013 to Jan 2014 (5 mos). Brought on full-time after nearly a year of building the same app as a contractor through Sq1. Split time between new features and refactoring as business needs shifted, and standardized testing and conventions across the JavaScript surface.

  11. v4.x 2012 — 2013
    PHP Developer · Sq1 · Dallas, TX

    Oct 2012 to Sep 2013 (1 yr). First Sq1 stint. Built a large-scale, high-availability music-oriented social network on Node.js, Express, Mongoose, MongoDB, and Backbone.js, including a Backbone-powered web radio player and a RESTful API driving the whole experience.

  12. v3.x 2012
    Senior PHP Developer · Latimundo · Dallas, TX

    Feb to Oct 2012 (9 mos). PHP web applications and high-availability Linux web servers at a cinema and animation production house serving DFW clients.

  13. v2.x 2010 — 2012
    Director of Business Development · Zee-Way · Dallas, TX

    2010 to 2012 (2 yrs). Business development at a small hosting shop running semi-managed shared, virtual, and dedicated servers for clients worldwide. Sales-adjacent role that was really my first long stretch inside the hosting business.

  14. v1.x 2008 — 2011
    Freelance Web Developer · Refreshed Web Design · Dallas, TX

    2008 to 2011 (3 yrs). Ran a small freelance web development firm focused on PHP web applications, end-to-end from concept and design through deployment and hosting.

  15. v0.x 2008 — 2009
    Sales Specialist · Limestone Networks, Inc. · Dallas, TX

    Aug 2008 to Apr 2009 (9 mos). Inbound sales for unmanaged dedicated hosting. Generated and presented sales metrics, supported clients across chat, email, and phone, handled IP assignment and control-panel licensing, and processed chargebacks. Where the infrastructure curiosity started.

Practice Areas

  • kubernetes & orchestration (9y) — rke1 / rke2 · rancher · helm · argocd
  • infrastructure as code (9y) — terraform · ansible · packer · vagrant
  • observability (10y) — prometheus · grafana · victoriametrics · icinga · pushover
  • cloud & platforms (15y) — aws · route53 · cloudflare · vmware / proxmox
  • ci/cd & delivery (12y) — jenkins · github actions · gitea actions · helm repos
  • devsecops & secrets (8y) — hashicorp vault · ansible vault · aws kms / secrets manager · rbac
  • backend & languages (19y) — python · node.js · bash / zsh · ruby / rails · go (learning)
  • frontend & interfaces (10y) — vue / tailwind / vite · typescript · next.js · react
  • maker & hardware (8y) — esp32 / arduino · 3d printing · home automation · pi cluster

Contact